FAQ

Visiting Grand Central

Grand Central Terminal is located at 89 E. 42nd Street at Park Avenue in New York, NY.

The building is open to the public from 5:30am-2:00am daily. Click here for shop and restaurant hours. Click here for tour hours.

These entrances are open daily 5:30am-2:00am: 42nd Street at Vanderbilt Avenue, Vanderbilt Avenue at 43rd Street, 45th Street between Vanderbilt Avenue and Madison Ave, Lexington Avenue at 43rd Street.

North End Access Entrances are open Monday-Friday 6:30am-9:30pm: 48th Street between Park Avenue and Lexington Avenue, 47th Street at Madison Avenue, and the east and west sides of 230 Park Avenue.

No. There are no luggage storage services at Grand Central. Please plan ahead if you are arriving with luggage.

There are a number of public parking garages located close to the Terminal. Click here for a map highlighting local garages and their contact information.

Grand Central Terminal is accessible by subway, bus, train, and airport shuttle. Please click here for more information on these modes of travel. Please click here for directions from your location.

The Terminal is accessible to visitors with disabilities. It has public elevators and ramps to help visitors get around without the use of stairs. Please check our directory for exact locations. The Terminal does not provide wheelchair rental.

In addition to wheelchair accessibility, the building offers:

  • Large Print on Signage
  • Braille
  • Assisted Listening System available in the Main Concourse: Information Booth and Ticket windows
  • Customer Service representatives on the Main Concourse and in the Station Master’s Office

There are public restrooms located on the Lower Level of Grand Central Terminal. There are also ladies and family restrooms  located in the Station Master’s Office on the upper level next to Track 37. Please check our directory for exact locations.

You may bring your pet in the building and on Metro-North trains as long as they are on a leash or in a container or cage. Remember to show us your pet’s journey using the hashtag #dogsofGCT!

You may bring your bike in the building, but you may NOT ride or park it inside. To bring your bike on Metro-North trains, you need to purchase a bike permit at the ticket windows. Click here for more information about the Bike and Ride program.

– Take a tour! Contact our tour partners for group rates on tours.

– Contact one of our restaurants & cocktail lounges to make a group reservation: Agern, Cipriani DolciMichael Jordan’s The Steak House N.Y.C., The Oyster Bar & Restaurant, The Restaurant at Great Northern Food Hall, Prova Pizzabar, or The Campbell Bar.

– See an exhibit or buy souvenirs at the New York Transit Museum Gallery Annex & Store.

– Book your group trip with Metro-North. Metro-North Group travel offers substantial savings for groups of ten or more traveling during non-rush-hour periods.

Yes. Taxis are available at the Grand Central Partnership taxi stand located on the northwest corner of 42nd Street and Vanderbilt Avenue. The stand is staffed 7:00am to 8:00pm on weekdays and 10am to 8am on weekends.

Shuttle buses travel to all major surrounding airports every half hour departing from 41st Street between Park Avenue & Lexington Avenue. Visit www.nycairporter.com for more information if you are traveling to JFK or La Guardia airports. Visit www.newarklibertyairportexpress.com for more information if you are traveling to Newark Liberty International Airport.

To take NYC transit subways or buses to the airport using a MetroCard, visit the Trip Planner on mta.info for more information.

Visiting Grand Central

Travel Information

Grand Central Terminal is located at 89 E. 42nd Street at Park Avenue in New York, NY.

The building is open to the public from 5:30am-2:00am daily. Click here for shop and restaurant hours. Click here for tour hours.

These entrances are open daily 5:30am-2:00am: 42nd Street at Vanderbilt Avenue, Vanderbilt Avenue at 43rd Street, 45th Street between Vanderbilt Avenue and Madison Ave, Lexington Avenue at 43rd Street.

North End Access Entrances are open Monday-Friday 6:30am-9:30pm: 48th Street between Park Avenue and Lexington Avenue, 47th Street at Madison Avenue, and the east and west sides of 230 Park Avenue.

There are a number of public parking garages located close to the Terminal. Click here for a map highlighting local garages and their contact information.

Grand Central Terminal is accessible by subway, bus, train, and airport shuttle. Please click here for more information on these modes of travel. Please click here for directions from your location.

Please visit www.mta.info/mnr or contact Metro-North Railroad Customer Service and Information at (212) 532-4900.

You can also download the MTA Metro-North Train Time App for Apple and Android. If you’d like to purchase your Metro-North tickets with no hassle or lines, consider downloading the MTA eTix app for Apple and Android.

Yes. Taxis are available at the Grand Central Partnership taxi stand located on the northwest corner of 42nd Street and Vanderbilt Avenue. The stand is staffed 7:00am to 8:00pm on weekdays and 10am to 8am on weekends.

Shuttle buses travel to all major surrounding airports every half hour departing from 41st Street between Park Avenue & Lexington Avenue. Visit www.nycairporter.com for more information if you are traveling to JFK or La Guardia airports. Visit www.newarklibertyairportexpress.com for more information if you are traveling to Newark Liberty International Airport.

To take NYC transit subways or buses to the airport using a MetroCard, visit the Trip Planner on mta.info for more information.

Travel Information

Groups

– Take a tour! Contact our tour partners for group rates on tours.

– Contact one of our restaurants & cocktail lounges to make a group reservation: Agern, Cipriani DolciMichael Jordan’s The Steak House N.Y.C., The Oyster Bar & Restaurant, The Restaurant at Great Northern Food Hall, Prova Pizzabar, or The Campbell Bar.

– See an exhibit or buy souvenirs at the New York Transit Museum Gallery Annex & Store.

– Book your group trip with Metro-North. Metro-North Group travel offers substantial savings for groups of ten or more traveling during non-rush-hour periods.

Grand Central Terminal does not offer meal vouchers or gift cards. If you’re interested in a gift card to an individual shop or restaurant, please contact them directly.

Groups

Shopping & Dining

Grand Central Terminal offers over 35 dining options from fast food in the Dining Concourse, to casual sit down eateries like Great Northern Food Hall and Prova Pizzabar, to world-famous fine dining, like Grand Central Oyster Bar & Restaurant, Cipriani Dolci, or Michelin-starred Agern.

Grand Central Terminal does not offer meal vouchers or gift cards. If you’re interested in a gift card to an individual shop or restaurant, please contact them directly.

Shopping & Dining

Facilities & Lost Items

No. There are no luggage storage services at Grand Central. Please plan ahead if you are arriving with luggage.

The Terminal is accessible to visitors with disabilities. It has public elevators and ramps to help visitors get around without the use of stairs. Please check our directory for exact locations. The Terminal does not provide wheelchair rental.

In addition to wheelchair accessibility, the building offers:

  • Large Print on Signage
  • Braille
  • Assisted Listening System available in the Main Concourse: Information Booth and Ticket windows
  • Customer Service representatives on the Main Concourse and in the Station Master’s Office

There are public restrooms located on the Lower Level of Grand Central Terminal. There are also ladies and family restrooms  located in the Station Master’s Office on the upper level next to Track 37. Please check our directory for exact locations.

Dial 511 (877-690-5114 from Connecticut)
Say “Metro-North Railroad” then:
LOST AND FOUND: Say “More Options” then “Lost and Found”

Before visiting the Lost & Found, please fill out this online form to help personnel assist you with your request.

Please find the Lost & Found office inside Grand Central Terminal on the Lower Level next to Track 100.

You may bring your pet in the building and on Metro-North trains as long as they are on a leash or in a container or cage. Remember to show us your pet’s journey using the hashtag #dogsofGCT!

You may bring your bike in the building, but you may NOT ride or park it inside. To bring your bike on Metro-North trains, you need to purchase a bike permit at the ticket windows. Click here for more information about the Bike and Ride program.

Please visit www.mta.info/mnr or contact Metro-North Railroad Customer Service and Information at (212) 532-4900.

You can also download the MTA Metro-North Train Time App for Apple and Android. If you’d like to purchase your Metro-North tickets with no hassle or lines, consider downloading the MTA eTix app for Apple and Android.

Facilities & Lost Items

Events & Leasing

Anyone is free to take pictures or video inside Grand Central. However, if you will be using professional equipment like a tripod or if you will be using the content for commercial purposes, you will need to get a permit through Metro-North’s Corporate & Public Affairs Department. Please use this form to contact them at least one week in advance of the date you wish to shoot, or more, depending on the scope of your request.

There may be additional licensing and fee requirements if you will be using the resulting photos or videos for commercial purposes.

Post your pictures of the Terminal on social media. Use #ShareGCT, and we may choose to share your picture on Instagram!

For an immediate response, please fill out and submit the Event Request Form.
or
Call our event line at (212) 340-3404 for all event inquiries. Please allow 2-3 days to receive a return call.

Applications for the Grand Central Holiday Fair are posted on the website around April every year. Applications are typically due in early June. Sign up for the weekly email to find out when the Holiday Fair application becomes available and for other happenings at the Terminal.

Please use this contact form for all retail leasing inquiries or call Mitch Friedel at 212.372.0719. Please visit our Management & Leasing page for more information.

You can visit our Management & Leasing page for more information and to submit an application.

The ads you see in the Main Concourse and other walls of the Terminal are managed by Outfront Media and can be reached at (212) 297-6400 by asking for sales.

Please visit our Advertising page for more information.

Events & Leasing

Other

Dial 511 (877-690-5114 from Connecticut)
Say “Metro-North Railroad” then:
LOST AND FOUND: Say “More Options” then “Lost and Found”

Before visiting the Lost & Found, please fill out this online form to help personnel assist you with your request.

Please find the Lost & Found office inside Grand Central Terminal on the Lower Level next to Track 100.

Anyone is free to take pictures or video inside Grand Central. However, if you will be using professional equipment like a tripod or if you will be using the content for commercial purposes, you will need to get a permit through Metro-North’s Corporate & Public Affairs Department. Please use this form to contact them at least one week in advance of the date you wish to shoot, or more, depending on the scope of your request.

There may be additional licensing and fee requirements if you will be using the resulting photos or videos for commercial purposes.

Post your pictures of the Terminal on social media. Use #ShareGCT, and we may choose to share your picture on Instagram!

Other

All Questions

Grand Central Terminal is located at 89 E. 42nd Street at Park Avenue in New York, NY.

The building is open to the public from 5:30am-2:00am daily. Click here for shop and restaurant hours. Click here for tour hours.

These entrances are open daily 5:30am-2:00am: 42nd Street at Vanderbilt Avenue, Vanderbilt Avenue at 43rd Street, 45th Street between Vanderbilt Avenue and Madison Ave, Lexington Avenue at 43rd Street.

North End Access Entrances are open Monday-Friday 6:30am-9:30pm: 48th Street between Park Avenue and Lexington Avenue, 47th Street at Madison Avenue, and the east and west sides of 230 Park Avenue.

No. There are no luggage storage services at Grand Central. Please plan ahead if you are arriving with luggage.

There are a number of public parking garages located close to the Terminal. Click here for a map highlighting local garages and their contact information.

The Terminal is accessible to visitors with disabilities. It has public elevators and ramps to help visitors get around without the use of stairs. Please check our directory for exact locations. The Terminal does not provide wheelchair rental.

In addition to wheelchair accessibility, the building offers:

  • Large Print on Signage
  • Braille
  • Assisted Listening System available in the Main Concourse: Information Booth and Ticket windows
  • Customer Service representatives on the Main Concourse and in the Station Master’s Office

There are public restrooms located on the Lower Level of Grand Central Terminal. There are also ladies and family restrooms  located in the Station Master’s Office on the upper level next to Track 37. Please check our directory for exact locations.

Dial 511 (877-690-5114 from Connecticut)
Say “Metro-North Railroad” then:
LOST AND FOUND: Say “More Options” then “Lost and Found”

Before visiting the Lost & Found, please fill out this online form to help personnel assist you with your request.

Please find the Lost & Found office inside Grand Central Terminal on the Lower Level next to Track 100.

You may bring your pet in the building and on Metro-North trains as long as they are on a leash or in a container or cage. Remember to show us your pet’s journey using the hashtag #dogsofGCT!

You may bring your bike in the building, but you may NOT ride or park it inside. To bring your bike on Metro-North trains, you need to purchase a bike permit at the ticket windows. Click here for more information about the Bike and Ride program.

– Take a tour! Contact our tour partners for group rates on tours.

– Contact one of our restaurants & cocktail lounges to make a group reservation: Agern, Cipriani DolciMichael Jordan’s The Steak House N.Y.C., The Oyster Bar & Restaurant, The Restaurant at Great Northern Food Hall, Prova Pizzabar, or The Campbell Bar.

– See an exhibit or buy souvenirs at the New York Transit Museum Gallery Annex & Store.

– Book your group trip with Metro-North. Metro-North Group travel offers substantial savings for groups of ten or more traveling during non-rush-hour periods.

Please visit www.mta.info/mnr or contact Metro-North Railroad Customer Service and Information at (212) 532-4900.

You can also download the MTA Metro-North Train Time App for Apple and Android. If you’d like to purchase your Metro-North tickets with no hassle or lines, consider downloading the MTA eTix app for Apple and Android.

Anyone is free to take pictures or video inside Grand Central. However, if you will be using professional equipment like a tripod or if you will be using the content for commercial purposes, you will need to get a permit through Metro-North’s Corporate & Public Affairs Department. Please use this form to contact them at least one week in advance of the date you wish to shoot, or more, depending on the scope of your request.

There may be additional licensing and fee requirements if you will be using the resulting photos or videos for commercial purposes.

Post your pictures of the Terminal on social media. Use #ShareGCT, and we may choose to share your picture on Instagram!

Yes. Taxis are available at the Grand Central Partnership taxi stand located on the northwest corner of 42nd Street and Vanderbilt Avenue. The stand is staffed 7:00am to 8:00pm on weekdays and 10am to 8am on weekends.

Shuttle buses travel to all major surrounding airports every half hour departing from 41st Street between Park Avenue & Lexington Avenue. Visit www.nycairporter.com for more information if you are traveling to JFK or La Guardia airports. Visit www.newarklibertyairportexpress.com for more information if you are traveling to Newark Liberty International Airport.

To take NYC transit subways or buses to the airport using a MetroCard, visit the Trip Planner on mta.info for more information.

For an immediate response, please fill out and submit the Event Request Form.
or
Call our event line at (212) 340-3404 for all event inquiries. Please allow 2-3 days to receive a return call.

Applications for the Grand Central Holiday Fair are posted on the website around April every year. Applications are typically due in early June. Sign up for the weekly email to find out when the Holiday Fair application becomes available and for other happenings at the Terminal.

Please use this contact form for all retail leasing inquiries or call Mitch Friedel at 212.372.0719. Please visit our Management & Leasing page for more information.

You can visit our Management & Leasing page for more information and to submit an application.

The ads you see in the Main Concourse and other walls of the Terminal are managed by Outfront Media and can be reached at (212) 297-6400 by asking for sales.

Please visit our Advertising page for more information.

Grand Central Terminal offers over 35 dining options from fast food in the Dining Concourse, to casual sit down eateries like Great Northern Food Hall and Prova Pizzabar, to world-famous fine dining, like Grand Central Oyster Bar & Restaurant, Cipriani Dolci, or Michelin-starred Agern.

Grand Central Terminal does not offer meal vouchers or gift cards. If you’re interested in a gift card to an individual shop or restaurant, please contact them directly.

All Questions